Order Questions


What if I receive my package and the jar has been Damaged?

Please send us a picture of the incident so we can identify the issue and avoid it in the future. It is best to email support@noe.net.au and we will handle it from there! 


What is the cost of international shipping?

I appreciate your interest in purchasing NOE internationally. Please email us at support@noe.net.au for international shipping prices.


What's your guarantee policy?

We care about our community of customers and want them to be 100% satisfied. In the eventuality of an issue with the product, we encourage you to contact us at support@noe.net.au to share your issue with us.